Our Commitments

Secure environment for payments

Several payment methods are available to you at Olivier Strelli: Visa, MasterCard, and American Express, as well as Bancontact…In order to ensure optimum security, Olivier Strelli entrusts the registration of payments through Paypal, one of the World leaders in online payments. Your payment data are encrypted by the SSL encryption protocol and collected by Paypal.

Delivery

Olivier Strelli delivers to you in Belgium, and rest of Europe.

Belgium:

You have the choice between delivery to a Kiala (7€) delivery point near you, the business hours of which allow you to pick up your packages when it is convenient for you, delivery directly to your address (home or workplace) via TNT (14€).

Rest of Europe:

delivery directly to your address (home or workplace) via TNT (25€).

Timing:

Depending on the location of the stock sold, orders are sent within 3 days of taking the order, in certain cases with an additional delay for the delivery of the stock to our warehouse.

Satisfaction guaranteed

Olivier Strelli commits to accept all purchased items within 15 days as long as that the return conditions have been followed, meaning in short that the item is sent back to us in its original packaging and condition (has not been worn, used, stained, damaged, washed, or crumpled). Upon receipt, the amount of the returned item is refunded directly to the credit card, or by bank transfer in the case of payment by Bancontact.